Sales Support Coordinator H/F - Swissquote Gland - 02

As a member of our Retail Sales HQ Department, you will integrate the Sales Support & Coordination Team. Guided by the team manager, your main missions will consist in conducting different support and coordination tasks for Department Heads and Regional Sales Managers.

Role Description
- Assist the Sales teams in various sales administration tasks and account opening process.
- Provide full support to all Sales team members to ensure internal service level and client satisfaction.
- Coordinate with other departments (Legal and Compliance, Client Register, Central Data, payment) to ensure smooth business operations.
- Support Department Heads with daily monitoring, reporting and validation.
- Centralize and assign incoming requests and tasks within Regional teams.
- Handle general internal and external correspondence and client enquiries.
- Contribute to improve systems and tools in internal project boards.
- Other administration/support tasks as assignment from Department Heads.
- Conduct periodic customer due diligence reviews.

- Graduated from a Bachelor or a Master in Economics or Finance.
- French and English speaker (mother tongue or very fluent), working proficiency in Italian, Spanish and/or German is a plus.
- A previous experience in Institutional support and/or relationship management, in a financial services context, is mandatory.
- Rigorous, great sense of priorities and excellent organizational skills.
- You have a talent in efficiency and strong communications skills.
- You have an open-minded, team-oriented spirit and you are capable to work under pressure.